We try our hardest to offer a great service to our customers, however, if you are dissatisfied with our service please contact us right away. Your complaint will be acknowledged within two working days of receipt. After a full investigation, you will receive a response, normally within 10 working days after it has been acknowledged.

If you experience any side effects or have any severe reactions to the treatment, please contact us straight away or seek medical advice by calling 111 or 999.